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Bryan F Member

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Posted: Sun Aug 31st, 2008 06:09 pm |
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| I recently purchased a spool of power pro phantom red 50lb test. I purchased this line based on a friends advice. The line was purchased at the same time that I bought a new rod (bass pro shops signature series) and reel (abu garcia ambassadeur record no. 60). After approx 10-15 casts I noticed the red dye from the line starting to stain my hands, after about an hours use the red dye was everywhere. The dye has permiated into the cork handle of my new rod and stained all of the rubber handles and grips on my reel as well as left a powdery like substance (red) throughout the external components of my reel. The total cost of my rod/reel/line combo is approx $325 cdn. I am now the owner of a reddish pink muskie rod and reel, to the amusement of my friends. I am less then happy after reviewing the instructions of the line to comfirm that, nowhere in the instructions does it say that the die may stain everything it touches when first installed. In hindsight, I think I may have gone with a different color or possibly a different line if I had of known this would be the result. I caution everyone who has concidered this line to think twice, the line is extremely strong, and versitile, probably the best braided line I have used, but the results will have you seeing red.....literally!!!!!
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dokdok Moderator

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Posted: Sun Aug 31st, 2008 06:38 pm |
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Hey Brian, appreciate the feedback ... I was prepared to try the red line on one of me rods but didn't get around to it yet .... Thanks for saving me the trouble. 
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horseshoe VIP Member

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Posted: Sun Aug 31st, 2008 08:34 pm |
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thanks for heads up Bryan F ,,,,i used some of that a few years back and swore i'd never again only it was the green stuff...differnt problems too thanks for the heads up on the red...i can hear the guys now about that colored equipment ...wait till it fades out to pink ...lafffffin
now if i were you i'd head to Bass with the whole werxz and see what they will do ...failing that u best write power pro...i know i'd be on em like them big blue flies fer that
Horseshoe
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Bryan F Member

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Posted: Sun Aug 31st, 2008 10:45 pm |
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| I have already emailed a complaint to Power-Pro, with pictures...I will let everyone know what the response from the company is.
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horseshoe VIP Member

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Posted: Mon Sep 1st, 2008 01:11 am |
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excellent ...i would also still show that to BP too ...they shouldnt be promoting products that act like that ...ask em what they plan to do about your rod and the reel mess.,, maytbne they will offer at least some new line ...
good luck ...will wotch for updates
Horseshoe
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Mike S Administrator

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Posted: Tue Sep 2nd, 2008 12:02 am |
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| I think I saw one of them Barbie rods on another post.. lol.. sorry about your luck Bryan... it sucks when you lay down some serious money and something like that happens..at least its just cosmetic (in case they dont make good on a replacement).
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Bryan F Member

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Posted: Tue Sep 2nd, 2008 10:00 pm |
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I recieved an email from Innovative Textiles (the manufacturer of PowerPro) today. Here is the response as follows.......
Bryan,
Thank you for your email. We’re sorry for the trouble you have experienced with our line. PowerPro is the premium line on the market and everyone here at Innovative Textiles takes great pride in ensuring that we continue to meet, but also exceed industry standards. The problem you have described with the dye is very unusual. Due to the nature of our base material, Spectra fiber, it is inherently difficult to dye. There is the possibility of a little dye “shedding” at first; usually just into the water, but not on your equipment and or boat.
They have offered to send me 4 500yd spools of PowerPro line 1-yellow 1-white 1-red and 1-green ( I believe that each one is about $50 cdn.). As well as two Bimini Bay fishing shirts for the troubles I had. I will continue to use PowerPro line in the future.....and I do believe that its the strongest line out there. But I know know that some prep. of the line IS required.
I will still be going back to Bass Pro Shops to see what they are willing to do about the rod and reel, I have already called them to lodge a formal complaint, and their response was to bring the equipement back to the store for a possible refund/exchange. After my conversation with them it sounds like they will exchange it for another.
I guess it pays to let the manufacturer know the issues they are having with their product, I hope that this was just an isolated incident and I will have no further issues with the replacement line.
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horseshoe VIP Member

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Posted: Wed Sep 3rd, 2008 12:56 am |
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Hey thats great news Brian ...least they are trying to keep u a satisified consumer and BP as well...over all you'll look good with a pink rod and yellow line ...lol..just teasin ya sum...
Horseshoe
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Mike S Administrator

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Posted: Wed Sep 3rd, 2008 12:56 pm |
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What?!?!? and give up that Barbie rod?? 
Seriously.. glad to hear its been addressed..
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dokdok Moderator

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Posted: Wed Sep 3rd, 2008 02:42 pm |
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Hey Bryan,
You've posted some really good "Lessons Learned" here!
To all you young fishers out there "please take note", there could be some big name products on the market that may not always be the best thing to buy!
If your not sure, ask the fishers here for advise, they'll help ya if they can.
"Caveat emptor (Let the buyer beware)"
Thanks again Bryan for the feedback and Good Luck!
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Disspatcher Moderator

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Posted: Wed Sep 3rd, 2008 07:23 pm |
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any pics Bryan?
Good to hear they took care of the matter.
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Just Peachy VIP Member

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Posted: Thu Sep 4th, 2008 01:55 am |
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| Hey there Bryan, sorry you had some probs but glad you are getting some help! That is alot of coin to shell out and have something like that happen. Hope the rest of the story turns out well too. Let us know.
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ravinerat Member

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Posted: Sun Sep 7th, 2008 12:53 am |
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Glad your geting the problem worked out. Some time manufactures just give you the run around. I have one reel with a green power pro in a 30 lb test and not had a problem "yet"
RR
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Mike S Administrator

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Posted: Sun Sep 7th, 2008 03:22 pm |
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| Hey Bryan, be sure to let us know how you made out with this!
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